Q&A on updated supplier and invoicing agreement with GDPR

Why should I sign the GDPR agreement for languagewire?

All over europe, companies must adapt their policies in compliance with GDPR. This new eu legislation is intended to protect eu citizens from the sharing and misuse of personal data.

When should I sign the GDPR agreement for languagewire?

By no later than 15 may 2018.
After this date, project managers will not be able to place new jobs with you unless you have signed the agreement.

What happens if I do not agree with the updated supplier and invoicing agreement with GDPR?

Then you cannot continue working with languagewire. We will have to terminate our cooperation and pay for any outstanding jobs yet to be paid.

What happens if I do not agree with the updated supplier and invoicing agreement with GDPR, but I have ongoing jobs to deliver to languagewire?

You will be able to access and deliver the jobs you have accepted before 15 may 2018. When you have delivered all of these jobs, you will have to accept the updated agreement in order to receive more jobs.

What should I do differently when I work for languagewire after the GDPR legislation comes into force?

We will inform you in each case whenever a job involves sensitive personal data. In this case, you must delete the source and target files by no later than 90 days after completing the job. You should not save any segments containing personal data to your own translation memory (tm) located on your personal computer. Our suppliers will use our online tool for the vast majority of jobs that include personal data, which means that in this case you will not need to think about deleting any files and the tm.

Why should I delete the source and target files and the segments in the tm?

If the files and segments contain any personal data, this contravenes the eu’s GDPR legislation, which prohibits the storage of any personal data. You must delete the files no later than 90 days after completing the job. If you performed the job in languagewire’s online tool, you will not need to delete anything. You are not permitted to export any files from languagewire’s online tool in the case of a job that contains personal data.

Why may I not save any segments containing personal data to the translation memory(tm)?

If the segments contain any personal data, it is an infringement of the eu‘s GDPR legislation to store these segments in a translation memory. You must delete these segments no later than 90 days after completing the job. You are not permitted to export any tm files from languagewire’s online tool in the case of a job that contains personal data.

What about the files I already keep on my local drive and in my tm containing personal data. Should I delete them?

Ideally yes. If you come across any, please delete them.

When should I delete the files and segments containing personal data?

No later than 90 days after completing the job.

I live outside the european union. Am I affected by the GDPR legislation?

Yes, you are also affected by GDPR, as you may receive material for translation from us that may contain sensitive personal data concerning eu citizens.

I represent a translation agency. Am I affected by the GDPR legislation?

Yes, you are affected by GDPR whether you work as a freelance translator directly for languagewire, or you represent a translation agency that works for languagewire, as you may receive material for translation from us that may contain sensitive personal data concerning eu citizens.

I represent a translation agency outside the european union. Am I affected by the GDPR legislation?

Yes, you are affected by GDPR whether you work as a freelance translator directly for languagewire, or you represent a translation agency that works for languagewire. You are affected by GDPR no matter where in the world you are based as you may receive material for translation from us that may contain sensitive personal data concerning eu citizens.

What are the consequences if I breach the GDPR agreement in any manner?

The EU GDPR legislation is quite severe and allows for substantial fines to be imposed. If languagewire were to be fined for a breach of the agreement that is a consequence of your infringement of the GDPR legislation, then languagewire would have to initiate legal proceedings against you. We always recommend the suppliers working with us to take out professional indemnity insurance.

If you still have any doubts, please contact us on supplier@languagewire.com