Connect your Zendesk Knowledge to your localization workflows with LanguageWire and manage multilingual support content without leaving your help centre. Automate article translation, reduce manual work, and keep your knowledge base consistent across languages.
With the LanguageWire Connector for Zendesk Knowledge, translating help centre articles becomes part of your everyday workflow.
Send content directly for translation, automate processes using labels, and maintain control in one familiar environment.
Built for fast-moving support teams and global organisations, it helps you scale multilingual support without adding complexity.
Centralise your translations and track article status directly inside Zendesk.
Tap into a network of 16,000+ language experts across 175+ languages.
Reduce manual handling, avoid repetitive tasks, and move content faster across markets.
A direct link between your Umbraco CMS and LanguageWire for simplified translation flows.
Shortens time-to-market by removing bottlenecks and repetitive tasks.
Manual copy-paste isn’t part of the process. Content moves between systems automatically.
Order translations through a familiar, intuitive interface inside Umbraco.
HTTPS-encrypted data transfer keeps your content protected at every step.
Centralize your translation activity and track everything from your CMS.
We’re lucky to work with a range of globally ambitious brands.
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Write and manage articles directly in Zendesk Knowledge.
Apply a label (e.g. ReadyForTranslation) to trigger automatic submission to LanguageWire.
Content is processed through your predefined workflow: AI, human, or hybrid.
Translated articles are automatically returned and updated in Zendesk, ready for publication.
We secure your data with verified systems, constant monitoring, and tested resilience.
Automate and simplify your entire translation process in one central TMS.
Reuse approved translations to boost consistency and lower long-term costs.
Collaborate in real time with linguists using a tool designed for quality and speed.
Ensure brand accuracy and terminology consistency in every market.
Accelerate delivery with machine translation reviewed by human experts.
Localize multimedia with voiceovers and AI-powered dubbing.
Add final layers of quality with expert review and in-market validation.
Make your video content accessible and multilingual with expert subtitling.
Prepare and format your content and downloadable support materials, ensuring clarity and consistency across every language.
Let’s explore how the LanguageWire Connector for Zendesk Knowledge fits into your support ecosystem: connecting your tools, teams, and workflows to deliver consistent multilingual experiences.
Zendesk Knowledge is a help centre and knowledge base solution within Zendesk. It allows organisations to create, manage, and publish customer support articles for self-service experiences.
Discover how you can translate, manage, and deliver support content faster across every market.
