Connect your Zendesk Knowledge to your localisation workflows with LanguageWire and manage multilingual support content without leaving your help centre. Automate article translation, reduce manual work, and keep your knowledge base consistent across languages.
With the LanguageWire Connector for Zendesk Knowledge, translating help centre articles becomes part of your everyday workflow.
Send content directly for translation, automate processes using labels, and maintain control in one familiar environment.
Built for fast-moving support teams and global organisations, it helps you scale multilingual support without adding complexity.
Centralise your translations and track article status directly inside Zendesk.
Tap into a network of 16,000+ language experts across 175+ languages.
Reduce manual handling, avoid repetitive tasks, and move content faster across markets.
Send articles for translation directly from Zendesk using labels. No exports, no copy/paste.
Use labels like ReadyForTranslation, TranslationInProgress, and Translated to manage workflows and track progress at every stage.
Translate large volumes of help centre content without slowing down updates. Schedule workflows to run automatically at intervals that suit your team.
Choose the right approach for each article, from fast machine translation to fully reviewed human workflows, based on content importance and usage.
Maintain consistent terminology and tone across all articles with translation memories and termbases.
Track progress directly in Zendesk using labels and status updates, so your teams always know what’s ready, in progress, or complete.
We’re lucky to work with a range of globally ambitious brands.
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We secure your data with verified systems, constant monitoring, and tested resilience.
Write and manage articles directly in Zendesk Knowledge.
Apply a label (e.g. ReadyForTranslation) to trigger automatic submission to LanguageWire.
Content is processed through your predefined workflow: AI, human, or hybrid.
Translated articles are automatically returned and updated in Zendesk, ready for publication.
Centralise and automate your entire localisation process in one Translation Management System.
Collaborate in real time with linguists using a tool designed for quality and speed.
Reuse past translations to maintain consistency and reduce costs.
Keep terminology aligned across teams, products, and markets.
Combine the speed of Artificial Intelligence (AI) with human expertise for high-quality results.
Add final quality checks and in-country review before publishing.
Localise support videos, tutorials, and onboarding content with natural voiceovers and fast, scalable AI dubbing.
Make your support videos accessible globally with accurate, multilingual subtitles that improve understanding and self-service.
Prepare and format your help centre content and downloadable support materials, ensuring clarity and consistency across every language.
Let’s explore how the LanguageWire Connector for Zendesk Knowledge fits into your support ecosystem: connecting your tools, teams, and workflows to deliver consistent multilingual experiences.
Zendesk Knowledge is a help centre and knowledge base solution within Zendesk. It allows organisations to create, manage, and publish customer support articles for self-service experiences.
Discover how you can translate, manage, and deliver support content faster across every market.
