Close collaboration is vital when creating content involving multiple stakeholders, especially when they aren’t in the same physical location. The channel used to communicate is important too. In fact, a study about how consumers use tech to talk to businesses and brands found that 89% of consumers want to use messaging to communicate with businesses. Messaging is the preferred communication method over phone, email, face-to-face and live chat.
LanguageWire values close collaboration between our language experts, customers and project managers. That is why we created Messages, an improved way to collaborate on our platform. We developed Messages based on best practices and customer feedback. To get the best results when creating content, it’s important that everyone involved in the project can quickly and easily contact each other.